Skydive Gears accepts PayPal, Apple Pay, Zelle, Chime, Venmo, Cashapp. We will also accept Bank Wires for orders of $1000 or more, and will provide our Bank Wire information during the sales process or if the Wire option is chosen during checkout. For Wire Payments, orders will not be processed and shipped until payment has finalized in our account for the total due.

A different type of payment plan is available for complete skydiving rig purchases directly through Skydive Gears. We can put together the full Sales Order of gear for you and then you can pay for each part of the rig as it is ordered. This works well, if needed, for ordering a custom container or custom main canopy that may take many more weeks than a stock reserve or AAD.

Orders can be placed online at SkydiveGears.com, over the phone at 1-323-570-4583 or via e-mail to gear@skydivegears.com. In stock orders received by 4 pm ET, can ship out via UPS the same day. Orders shipping via USPS must be received by 2 pm ET.

If your shipping option offers tracking, the tracking number will be emailed to you once your order has shipped.

Refunds are processed once we receive the returned item or are notified of a cancellation. Your refund will be processed back to the original payment method. Please be aware that refunds may take 5 – 10 days to show up in your account.

Tracking numbers are sent to you once the package label has been printed and reported to our online ordering system. You should receive a tracking number via the email on your order. In some cases, these type of auto-emails get stuck in a spam folder. If the email isn’t sitting in trash or spam, please contact customer service 1-323-570-4583, or email us at our Contact Us page. We will provide an update to the status of your package.

We do not recommend refusing shipment of the package. Refused packages do not always make it back to us. If the package is refused, and makes it back to us, the cost of return shipment including any customs, duties and handling fees will be deducted from your refund and is typically two to three times your original shipping charges. Refunds are processed once items are received back in our warehouse.

Shipping estimates are available in your shipping cart. To get an estimate, add items to your cart that you wish to purchase. Once all items are in your cart, locate the Estimate Shipping and Tax button in your Shopping Cart Summary. You will only need to add a few pieces of information to get an estimate for all available shipping methods. Shipping is based on size, weight and final destination. The estimator tool is not a final charge. All of the available services and final charges to choose from will appear once your full address is entered during checkout

We don’t buy everything, but we do buy items that our customers are looking for and/or that we know we can find a customer for in the near future. Most likely, you will get more money for your used gear selling it independently.